Our impact

Supporting carers across Liverpool

Every day, people across Liverpool support someone they care about. Liverpool Carers Centre is here to make sure carers are recognised, informed and supported too.

Making a difference

Support for carers, whatever caring looks like

Caring can mean many different things. It might be helping someone with appointments or medication, managing bills and paperwork, providing emotional support or simply making sure someone is safe and coping.

Through Liverpool Carers Centre, unpaid carers can access information and advice, Carer's Assessments, wellbeing support, groups and activities, and help to understand what other support may be available.

Our impact is about more than numbers. It's about helping carers feel recognised, supported and less alone.

2025/26 in numbers

Supporting carers across the city

These figures show some of the ways Liverpool Carers Centre and Mytime supported unpaid carers during 2025/26.

1,105

Carer's Assessments completed

Giving unpaid carers the opportunity to talk about how caring affects their own life and what support could help.

1,823

Unpaid carers took part in health and wellbeing activities

Helping carers connect with others, look after their wellbeing and take some time for themselves.

1,086

Carers took part in a Mytime break

Giving carers opportunities to step away from their caring responsibilities and enjoy time for themselves.

Figures from Local Solutions Impact Report 2025/26.

Behind the numbers

Caring affects more than one part of life

Caring responsibilities can affect someone's health, finances, work, relationships and how much time they have for themselves.

That's why support needs to look at the whole picture. What one carer needs may be completely different from what another person needs.

Sometimes the first and most important step is simply knowing that there is someone you can talk to.

Liverpool Carers Centre can help carers:

Understand their rights and what support may be available

Talk about how caring is affecting their own life and wellbeing

Connect with other carers through groups and activities

Find opportunities to take time for themselves through Mytime

Carers on the map

Caring is happening across Liverpool

Behind these figures are thousands of everyday acts of care taking place in homes and communities across the city.

People might describe themselves as “just helping Mum”, “looking after my partner” or “making sure Dad is okay” without ever thinking of themselves as a carer.

The map below helps show just how widespread caring is across Liverpool.

Carers on the Map

Every pin tells a story.

Behind every point is someone supporting a person they care about. Hover over a pin, or tap it on mobile, to see how someone describes the care they give.

Loading the interactive carers map…
Carers Voice

Your experience can help shape what happens next

Carers know what caring in Liverpool is really like. What works, what gets in the way and what could make life easier.

We want that experience to help shape Liverpool Carers Centre, the support we develop and the conversations we have with other services across the city.

You can get involved as much or as little as you want. That might mean answering one quick question, sharing an idea or taking part in a longer conversation.

Share an idea

Tell us what would make caring easier, what is missing or what you think needs to change.

Suggest a service →

Join Carers Voice

Hear about opportunities to take part in conversations, workshops and other ways to help shape carers support.

I'm interested →

Quick polls & surveys

Short questions give more carers a simple way to tell us what matters without having to attend a meeting.

Have your say →
One question

If you could change one thing about being an unpaid carer in Liverpool, what would it be?

It could be something about services, work, money, getting a break, being recognised, finding information — or something completely different.

Share an idea

Tell us what you think could make a difference

Your ideas can help us understand what carers need and what could improve support across Liverpool.

Suggest a service
Closing the loop

You said. We did.

Listening matters most when people can see what happens next. This is where we'll show how carers' experiences and ideas are influencing the way support develops.

You said

It should be easier to see what's happening and find activities that fit around caring.

What changed

We've made groups and activities easier to browse online, including ways to find different types of sessions.

You said

Information needs to be easier to find without knowing which service or organisation to ask for.

What changed

We've brought practical information, tools, local support and clearer routes into help together in the Liverpool Carers Centre online offer.

Get involved

There isn't just one way to have a voice

You might want to join a discussion, test a new idea, answer a survey or simply tell us about something that isn't working. Taking part should fit around your caring role — not become another demand on your time.

Interested in Carers Voice?

Get in touch with Liverpool Carers Centre and tell us you'd like to hear about opportunities to help shape carers support.

Naheed, who is supported by Liverpool Carers Centre
Naheed's story

“I realised I am a carer, I do need support and it's okay to seek help.”

Naheed cares for her daughter Amber, who has a range of complex health conditions. The demands of caring are constant and can be mentally and physically exhausting for the whole family.

A turning point came when Naheed connected with Liverpool Carers Centre. For the first time, she began to recognise that support wasn't only about the person she cared for — her own needs mattered too.

Naheed began attending coffee and chat sessions, support groups and mental health and wellbeing workshops. They became an important part of her routine, giving her space to talk, connect with other carers and take care of her own wellbeing.

“Sometimes I can say something at the Carers Centre that I wouldn't say to anyone else because I know other carers will understand.”

Naheed
What changed

Finding support for herself, not just the person she cares for

Connecting with Liverpool Carers Centre gave Naheed somewhere she could be understood as a carer and supported as a person.

01

Recognising her own needs

Naheed's first important realisation was that she was a carer too — and that asking for help for herself was okay.

02

Connecting with people who understand

Coffee and chat sessions and support groups gave Naheed a community of other carers who understood the realities of caring.

03

Looking after her own wellbeing

Mental health and wellbeing sessions gave Naheed a safe space to discuss challenges, receive emotional support and develop ways to manage stress and anxiety.

The difference support can make

“The mental health and wellbeing services offered have become a lifeline for me.”

Naheed
We're here for you

You support someone. We support you.

If any part of Naheed's story feels familiar, you don't have to wait until caring becomes too much before asking for help. Liverpool Carers Centre is here to support you too.

Get support Am I a carer?

Not sure where to start?

Tell us what's happening and our team can help you work out what support might be right for you.

Call 0151 705 2307
Email carerscentre@localsolutions.org.uk
Visit Local Solutions, 212H Boaler Street,
Liverpool, L6 6AE
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