GP Link Work

Helping you connect patients with the right support

We work with GP practices across Liverpool City Region, giving teams clear information and simple referral routes into trusted Local Solutions services.

GP practice staff supporting a patient
Support beyond the appointment A simple conversation or referral can help someone access support before they reach crisis point.
Why it matters

Sometimes, people need more than a medical appointment

General practice is often the first place people turn when life becomes difficult.

A patient may be caring for somebody, feeling isolated, experiencing domestic abuse, struggling with housing or finding it difficult to remain independent.

GP Link Work helps your team recognise those moments and connect people with practical, local support.

Simple and practical

How GP Link Work helps

Clear information for busy teams, with straightforward routes into support.

1

Spot the need

A patient mentions caring, loneliness, housing worries or difficulty coping at home.

2

Find the right service

Your team uses clear information to identify the most suitable form of support.

3

Signpost or refer

Patients receive the correct contact details or follow the relevant referral route.

4

Support begins

The patient can access practical help, advice, advocacy, care or community support.

Patient support

Local services you can connect people with

Our work spans three big missions, helping people with different needs at different points in their lives.

Support for an unpaid carer
Transforming Social Care

Liverpool Carers Centre

Advice, emotional support, assessments, activities and breaks for unpaid carers.

Care and support at home
Transforming Social Care

Homecare

Personalised care and support that helps people remain safe and independent at home.

People taking part in a community activity
Empowering Communities

Wellbeing and connection

Activities and practical support for people experiencing loneliness or isolation.

Mobility equipment available through Shopmobility
Empowering Communities

Shopmobility

Mobility equipment that helps people access Liverpool city centre with confidence.

Young person receiving housing support
Ending Homelessness

Supported Lodgings Householders

People with a spare room who provide a safe, welcoming home and practical support to a young person.

Confidential domestic abuse support
Specialist support

Domestic abuse support

Safe, confidential support from specialist teams for people experiencing domestic abuse.

For your practice

Useful resources for your whole team

We can provide practical tools that make it easier for reception, administration and clinical teams to recognise a need and signpost confidently.

Ask us about resources →
01

Waiting room materials

Posters, leaflets and patient information.

02

Digital screen content

Clear campaign messaging for practice screens.

03

Staff awareness sessions

Short, practical sessions tailored to your team.

Reception team speaking with a patient
For reception and admin teams

You may be the first person to notice

A patient collecting prescriptions for somebody else. Someone who seems overwhelmed. Somebody visiting regularly because they have nowhere else to turn.

Could this person be caring for someone? Could they be feeling isolated? Are they struggling to manage safely at home? Could they need confidential support?
Frequently asked questions

Before you get in touch

Who is GP Link Work for?

It is for GP practices across Liverpool City Region that want to connect patients with Local Solutions services.

Can patients contact services directly?

Some services accept direct contact, while others have specific referral routes. Our team can help you identify the correct pathway.

Can you provide materials or visit our practice?

Yes. Contact us to discuss printed resources, digital screen content and short awareness sessions for your team.

Work with us

Help your patients find the right support

Speak to us about referral routes, practice resources or an awareness session for your team.

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