GP Link Work

Helping GP practices connect patients with the right support

Local Solutions works with GP practices across Liverpool City Region to help staff identify people who may need extra support and connect them with trusted local services.

From unpaid carers and domestic abuse support to housing, loneliness, mobility and care at home, we help make signposting clearer and easier.

GP practice staff speaking with a patient
A simple referral can change someone’s life. Helping patients access support earlier, before things reach crisis point.
Patient speaking with a healthcare professional

Many people need more than a medical appointment

General practice is often the first place people turn when life becomes difficult.

A patient may be caring for someone at home, feeling isolated, experiencing domestic abuse, struggling with housing or finding it difficult to stay independent.

GP Link Work helps practice teams recognise those moments and connect people with practical, community-based support.

How GP Link Work helps

We make it easier for busy GP teams to know what support is available and where to signpost patients.

1

Spot the need

A patient may mention caring, loneliness, housing worries or struggling at home.

2

Use clear information

Practice teams can access posters, leaflets, screen content and guidance.

3

Signpost with confidence

Staff can direct patients to the most suitable Local Solutions service.

4

Support starts

Patients can access practical help, advice, advocacy, care or community support.

Support your patients may need

Local Solutions provides a wide range of services for people across Liverpool City Region.

Unpaid carer support

Unpaid carers

Many people do not realise they are carers. We can help them access advice, emotional support, breaks and activities.

Domestic abuse support

Domestic abuse support

Safe, confidential support for people experiencing domestic abuse through specialist services.

Older person receiving support at home

Care and independence

Helping people remain safe, supported and independent in their own homes.

Community wellbeing activity

Loneliness and wellbeing

Community-based support for people who are isolated, disconnected or need confidence building.

Young person receiving support

Young people

Accommodation and support for young people who are at risk of homelessness or need a safer place to stay.

Mobility support

Mobility support

Support to help people with mobility needs access the city and remain active in their community.

For reception and admin teams

Reception and admin teams often notice things first. A patient collecting prescriptions for someone else. Someone who seems overwhelmed. Someone who visits regularly because they have nowhere else to turn.

GP Link Work gives staff simple prompts and resources to help recognise when someone may need extra support.

Could this person be caring for someone?
Could they be feeling isolated?
Could they be struggling to manage at home?
Could they need safe support around domestic abuse?
Could they benefit from community support?

What we can provide to your practice

We can provide practical resources to help your team feel more confident when signposting patients.

Waiting room materials

Posters, leaflets and patient information to help people recognise when support is available.

Digital screen content

Graphics and campaign messaging for waiting room screens and patient communications.

Staff awareness

Short briefings and awareness sessions to support your team with signposting.

Local Solutions staff member supporting someone

Training and awareness sessions

We can work with GP practices to deliver short, practical sessions for staff.

These can cover hidden carers, young carers, domestic abuse, loneliness, social prescribing, care at home, community support and Local Solutions referral routes.

Local Solutions services we can link patients to

Liverpool Carers Centre

Support for unpaid carers across Liverpool.

Mytime

Breaks, activities and wellbeing support for carers.

IDVA

Specialist domestic abuse support.

Homecare

Care and support to help people remain independent at home.

Shopmobility

Mobility equipment to help people access the city.

Homeground

Accommodation support for young people at risk of homelessness.

Frequently asked questions

Who is GP Link Work for?

GP Link Work is for GP practices across Liverpool City Region who want to better connect patients with Local Solutions services.

Can patients contact Local Solutions directly?

Some services accept direct contact, while others have specific referral routes. Please contact us and we can help identify the right pathway.

Can you provide materials for our waiting room?

Yes. We can provide posters, leaflets and digital screen content to help patients and staff understand what support is available.

Can you visit our practice?

Yes. Please contact us to discuss staff sessions, resources and signposting support.

Interested in working with us?

If you work in a GP practice and would like support from Local Solutions, please get in touch.

Call 0151 709 0990 Contact us
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